Privacy Policy Page

Privacy Policy Page

Privacy Policy

Effective Date: July 25, 2025

Last Updated: August 17, 2025

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, business name, and payment details (when applicable).

Business Information: Company details you share to help us provide services such as website design, advertising, and AI automation.

Usage Information: Data about how you interact with our website, such as pages visited, time spent, and browser/device details.

Communications: Any messages, inquiries, or feedback you send to us via email, forms, or chat systems.

2. How We Use Your Information

We use the information we collect to:

Provide and improve our services (website design, advertising, SEO, automation systems).

Communicate with you regarding projects, support, and updates.

Process payments and manage subscriptions.

Send you relevant marketing communications (you may opt out at any time).

Comply with legal obligations and prevent fraudulent activity.

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share information only in the following cases:

Service Providers: With trusted third-party vendors who help us deliver our services (e.g., hosting, payment processing, automation tools).

Legal Requirements: If required by law, regulation, or legal process.

Business Transfers: In the case of a merger, acquisition, or sale of assets.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve user experience, analyze performance, and deliver tailored content. You can control or disable cookies in your browser settings.

6. Your Rights

You have the right to:

Access, update, or delete your personal information.

Opt out of marketing communications at any time.

Request details about how your data is used.

To exercise these rights, please contact us at [email protected].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Subscription & Cancellation

All subscription services are contract-free. You may cancel at any time without penalty by contacting us at [email protected]

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Sossan Media

📧 Email: [email protected]

📞 Phone: (516) 434-0891

📍 New York, NY

Frequently Asked Questions

How does the AI Office Assistant help my business?

Our AI Office Assistant streamlines your operations by managing routine tasks such as scheduling, responding to missed calls with automated texts, and nurturing leads. It ensures that no lead is missed and all prospects are engaged, allowing you to focus on higher-value tasks.

What does “Fully Automated Booking” mean?

Fully Automated Booking means that our AI system handles all the back-and-forth of scheduling appointments. Prospects can book appointments directly on your calendar without needing any manual intervention from you or your team, making the process seamless and efficient.

How does Review Reputation Management benefit my business?

Reputation management boosts your credibility by collecting and displaying positive customer reviews online. Our system actively encourages satisfied clients to leave reviews, enhancing your local reputation and helping you stand out from competitors.

How does the system improve Google visibility?

We optimize your Google Business Profile and leverage local SEO strategies to make sure your business ranks higher in local searches. This increases your online visibility, driving more organic traffic to your website and boosting credibility with potential clients.

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How quickly can I expect to see results?

Many clients see improvements in lead engagement and appointment bookings within the first few weeks. Our systems are designed to deliver rapid results by increasing visibility, automating follow-ups, and streamlining scheduling

What is the AI Outbound SMS Chat System?

This is a system that allows you to engage leads through automated SMS conversations. It nurtures them, answers basic inquiries, and encourages them to take action, such as booking an appointment—all without human intervention.

Will the AI Chat Bot work with my website?

Yes! Our AI Chat Bot is designed to integrate seamlessly with your website. It engages visitors, answers frequently asked questions, and guides them through booking appointments or making inquiries, increasing your chances of converting leads.

If you don’t have a website or need an upgrade, we can build a fully optimized website from scratch that’s tailored to your business. Our websites are designed with a focus on local SEO, fast load times, and user-friendly layouts, ensuring that your visitors have a smooth experience and can easily find what they need. Plus, the AI Chat Bot and other automation tools will be embedded directly, giving you a powerful, conversion-focused digital asset right from launch.

How customizable are the AI automations?

Our platform offers full customization. You can tailor every aspect of the messaging to match your brand’s voice and tone. This ensures that each interaction feels personal and authentic to your customers.

How does the Missed Call-Text Reply work?

Whenever a call goes unanswered, our system automatically sends a text message to the caller, letting them know they can ask questions via SMS or book an appointment. This helps you retain potential leads even when you’re unavailable to answer the phone.

What happens if I want to cancel my subscription?

We offer flexible, contract-free subscription options across all tiers. You can cancel at any time without penalty, giving you peace of mind to try our services risk-free.